Applegate Inn
phone: (413) 243-4451Phone
or toll free: (800) 691-9012Phone

COVID – 19 POLICIES

Our response to COVID-19

COVID-19 Policies

The safety and well-being of our guests and staff are the highest priority at Applegate Inn.  As we navigate our way through the COVID-19 virus we have implemented certain measures, policies and procedures that have elevated our already high standards of cleanliness to safeguard our guests and staff at the Inn.

CHECK-IN

Guests will be required to contact the Innkeepers 24 hours prior to arrival for a check-in Screening.

  • Semi Self Check-In: Upon arrival guests will be greeted in the lobby, adhering to social distancing protocols while highlights of the Inn’s amenities, activities and safety protocols will be reviewed
  • Staff will be required to wear masks & gloves at all times. Guests will be required to wear masks in common areas of the Inn.
  • Pre-disinfected keys will be given to guests in sealed plastic bags
  • All room doors will be closed and locked to prevent anyone entering the room prior to your arrival
  • All rooms will be cleaned and disinfected using a high-power disinfectant cleaner.
  • Washable laundry bags will be provided in all rooms to place used towels
  • Guests showing symptoms will be kindly asked to check out at any point during their stay

HOUSEKEEPING / STAFF

  • Staff has an increased hand-washing schedule throughout the day
  • To avoid excess contact, no daily housekeeping of guest rooms for stays of 3 nights or less
  • Added amenities & towels will be provided in the room – more available on request
  • Additional cleaning will be done in public areas throughout the day, including door handles, light switches, railings
  • Hand sanitizers will be available in the front foyer and the screened porch

BREAKFAST

  • Expanded continental breakfast: Cereal, fruit, yogurt, hard-boiled eggs, & juice can be requested.  Muffins & other baked goods will also be available
  • Individual coffee carafes, sugar packets, creamers will be available
  • Breakfast hours will be extended as necessary to control the number of guests at one time. Social distancing between tables will be maintained

CHECK-OUT

  • Room keys should be left in the room
  • Remaining balances will be charged to the credit card on file

OUTDOORS

  • Tables, chairs and loungers have been reconfigured to ensure social distancing
  • Swimming pool will be open with social distancing required
  • Our 6 acres enables guests to safely picnic, stroll, recline on the property while maintaining social distance

Please, if anyone is feeling unwell or you might have been in a situation where you may have been exposed to COVID-19 – please stay home. We understand what a difficult time this is.  By being careful and vigilant, we will protect ourselves and those around us.

SPECIAL COVID-19 CANCELATION POLICY:

If you are feeling unwell or concerned about being exposed to the virus please email us at info@applegateinn.com to cancel your reservation.  We request that you provide 72 hours advanced notice.

Deposits taken for canceled reservations may be applied to future stays, provided as a no-expiration gift certificate or be refunded if you are unable to reschedule at that time.

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